Dealing with customers can be stressful, especially if those customers are students!

A brown bag training session, “Stress in Customer Service Roles,” will be offered from noon to 1 p.m. Friday, April 21, in Room 343 of Billingsly Student Center.

Those attending will learn various approaches to dealing with stress when interacting in customer service roles. A short assessment will also be utilized to help employees identify work stressors, common reactions, and self-management techniques already in use. Lunch will be provided; reservations are required.

To reserve your spot for this Cigna Life Assistance webinar, contact by Wednesday, April 19.

To see what other trainings are available or to access online tutorials, tips and tricks, visit the HR Training SharePoint site at